We will fulfill your reward once your referral is an installed Mediacom Business customer. Please be patient, depending on construction & installation needs, you may receive your reward in as fast as 2 weeks or it could take up to 6 months. If you have any questions, try following up with your office's Mediacom Business Account Executive. If you are unsure who that is, you can email Jessica Guilfoyle at jguilfoyle@mediacomcc.com to confirm status of your referral.